Facility management (or facilities management or FM) is a professional management discipline focused upon the efficient and effective delivery of support services for the organizations that it serves. The International Organization for Standardization (ISO) defines FM as the “organizational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business.”

Our Facility Management Division operates on two standard levels, strategically and operationally. Strategically, we help clients, customers and end-users understand the potential impact of their decisions on the provision of space, services, cost and business risk. Operationally, our team ensures a cost-effective environment for the occupants to function.

The Urban Group is currently responsible for the Facility Management of the Miami Intermodal Center (MIC), Miami-Dade County’s ground transportation hub, providing passengers with connections to services such as Miami-Dade Transit Metrobus, Tri-Rail, a heavy-rail system that serves Miami-Dade, Broward and Palm Beach Counties through Tri-Rail and Amtrak, Greyhound, the Rental Car Center and other types of transportation. The MIC provides a direct connection to the Miami International Airport (MIA) through the MIA Mover that shuttles passengers to and from MIA and the MIC.

Our Clients Include:

  • Miami Intermodal Center (MIC)
  • Florida Department of Transportation (FDOT)
  • Broward County Aviation Department (BCAD)
  • Miami-Dade County
  • United States Marshals Service
  • U.S. Department of HUD

Additional Resources